Sanitation FAQ's
Recycling, Yard Debris, Bulk Pickups, and more...
🗑 Trash Collection
Q: What time should I place my cart at the curb?
A: Please place your roll cart at the curb no later than 7:00 a.m. on your scheduled collection day. Return carts to their storage location by the evening of the same day.
Q: What items can go into the regular trash cart?
A: Bagged household waste, non-recyclable packaging, and small non-hazardous items may be disposed of. Avoid placing liquids, construction materials, electronics, or hazardous waste in your trash cart.
Q: Can I get an extra trash cart?
A: Yes! Additional carts are available for a small monthly fee. Contact our office to request delivery.
♻️ Recycling
Q: What materials are accepted in my recycling cart?
A: We accept:
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Paper (newspapers, magazines, office paper)
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Cardboard (flattened)
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Plastics #1–#7 (bottles and containers)
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Aluminum and steel cans
Q: What items are not recyclable?
A: Do not include:
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Plastic bags or wrap
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Glass bottles or jars
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Styrofoam
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Food-contaminated containers
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Electronics or batteries
Q: What happens if I put trash in the recycling cart?
A: If non-recyclable materials are found, your recycling cart may not be serviced. You’ll be asked to remove contamination before your next pickup.
🛋 Bulk Pickups
Q: What qualifies as a bulk item?
A: Common bulk items include:
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Furniture (mattresses, sofas, chairs)
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Large household items (tables, dressers)
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Appliances (by special request)
Q: How do I schedule a bulk pickup?
A: Call our office at least 48 hours in advance to schedule. Some items may incur a disposal fee.
Q: Are there restrictions?
A: Yes. Items must be placed at the curb. No hazardous materials, tires, or contractor-generated waste.
🌿 Yard Debris Pickup
Q: What yard waste will you collect?
A: We collect:
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Bagged leaves, grass clippings, pine straw
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Small limbs (less than 3 inches diameter, 6 feet long)
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Shrub trimmings (neatly stacked curbside)
Q: How often is yard debris picked up?
A: Yard debris in roll carts or bags is picked up weekly. Bulk limbs are collected bi-weekly or by scheduled pickup depending on your area.
Q: Can I get a yard waste roll cart?
A: Yes. Yard waste carts are available upon request and help reduce loose debris in storm drains.
Q: What yard debris is not accepted?
A: We do not collect:
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Dirt, rocks, concrete, or stumps
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Contractor-generated landscaping waste
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Excessive bulk piles (over 5 cubic yards without appointment)
💬 General Service Questions
Q: What happens if my pickup is missed?
A: Contact our office within 24 hours. We’ll work with you to resolve the issue promptly.
Q: Is pickup delayed during holidays?
A: Yes, for city-observed holidays. Visit our website or follow our social media for schedule changes.
Q: Who do I contact with questions or service requests?
A:
📞 Call: 843-383-3006
📧 Email: publicservices@hartsvillesc.gov