By: Natalie M. Zeigler
City Manager

A great deal of work goes into creating and maintaining lines of communications between citizens and those that serve. How the City conveys useful information is a common concern I hear voiced by residents. The Internet is, of course, a vital tool. The City of Hartsville has a strong online presence with social media pages for many of our major departments. At our interactive website––residents can find helpful details, from setting up a utility account to learning about yard debris pickup, our parks system, local schools, job resources, and updated trash and recycling schedules. But there are a variety of other ways to stay informed.

The Internet brings a lot of convenience to our lives, but you don’t have to own a computer or smartphone to find out what you need to know. There are print materials that are distributed regularly. One can grab local event cards at downtown businesses. These pocket-sized rack cards list happenings throughout the community over a two-month period. They are a great way to discover fun events for individuals and families. You can also find event cards at City Hall and the Key to Your Hartsville (Hartsville Visitors Center), located on the corner of Carolina Avenue and Fifth Street. Stopping by the Key personally is a great way to learn more about upcoming events in the community. Someone is always there ready to answer questions or lead you in the right direction. The Visitors Center is open Monday through Friday from 11 a.m. to 5 p.m. as well as on Saturdays from 11 a.m. to 3 p.m. Additionally, the Butler Community Center Campus has a kiosk with information from other residents as well as information on City happenings.

We include bill stuffers in monthly utility statements. When you receive your water/sewer bill, be sure to check for an additional slip of paper detailing useful information. Bill stuffers typically feature important messages from the City. Another way to get important updates from the City of Hartsville about recycling and trash pickup is to sign-up for phone calls and alerts by calling 843-383-3006.

For decades, the Hartsville Messenger has been a great partner to the City in helping to disseminate information. They’re an excellent resource in keeping citizens aware of new developments in the area. The Messenger closely covers City initiatives and plans. They provide a venue for us to share details about upcoming events and happenings. The local paper also serves as a space for this column, which allows for a more personal glimpse into the way the City of Hartsville staff works for the betterment of the municipality.

With all the ways to stay connected online and off, it’s never been as easy to be an informed member of the community. Look around; take advantage of all the opportunities there are to learn more. Be engaged and present.  We want residents to be knowledgeable and active in the decisions made in benefit of Hartsville. We believe in establishing many effective channels for openness and sharing, because we believe it builds a stronger city.

For more information or questions call 843-917-0602 or email