Neptune Island Waterpark will be modifying the hours of operation on weekdays for the remainder of the season’s weekday schedule effective Monday, July 26th. The park will be open Sunday-Friday 12 p.m. – 6 p.m. and Saturday 10 a.m. – 7 p.m. Season pass holders may continue to enter the park fifteen minutes early on Saturdays, Sundays, and Labor Day. They will also be able to enter one hour early at 11 a.m. for the final Mermaid Monday of the season on July 26th.
This change has been instituted as Neptune Island has been affected by the nationwide staffing shortage along with many others in the hospitality industry. Many of the crew members are full-time students that are now leaving to return back to school. Making this slight change to hours will allow staff to serve all guests at the highest quality of service that has been expected since the park’s opening.
As Neptune Island navigates through this staffing shortage and record numbers of visitors this season, we ask for patience and kindness from guests. Neptune Island is the largest employer of high-school and college aged staff in the Pee Dee Region, and as such strives to maintain a positive work environment for new employees entering the workforce. Lauren Baker, Director of Tourism and Communications comments on the change, “Our crew members work hard each day to provide the best experience for you and your family. A little grace goes a long way towards the youth that help to make operating this park possible.”
As always, the safety of guests and Crew Members is the top priority for Neptune Island Waterpark. Safety protocols remain in place as Neptune Island closes out the 2021 season. Guests will continue to join a Virtual Line to enter the park and remain in their vehicles until it is their turn to safely enter the park. This allows guests and Crew the ability to distance themselves and safely interact. Increased sanitation efforts will continue to ensure frequently touched surfaces are disinfected regularly. Crew Members are required to wear appropriate face coverings when in close proximity indoors or when serving food.
For more information about Neptune Island Waterpark, visit www.neptuneisland.com or connect with them on Facebook, Instagram, Twitter, SnapChat and TikTok. Neptune Island Waterpark is located at 1109 Fourteenth Street, Hartsville, South Carolina 29550.